Veterinary specialty & ER hospitals
Your referring DVMs decide your caseload. Nobody at your hospital is watching them.
Specialty and emergency hospitals live on general-practice referrals. KeepWarm maps every GP clinic in your radius, tracks which relationships are cooling, and hands your referral coordinator a short, specific weekly list — with the reason attached.
See it run
One quiet referrer, caught and warmed — in about 30 seconds.
A scripted look at KeepWarm working a fictional veterinary referral book: it catches a cooling relationship, drafts the check-in for a human to approve, keeps the ledger, then maps the territory and scores a new source into the same approved pipeline.
Weekly Dashboard
Every referral relationship, watched.
- 1Dr. ChenBayside Animal Clinic0 refs~$0K/yr
- 2Dr. OkaforRiverside Pet Hospital0 refs~$0K/yr
- 3Dr. MarshCedar Creek Veterinary0 refs~$0K/yr
- 4Dr. NolanHarborview Animal Care0 refs~$0K/yr
Outreach
Drafts wait here for your approval.
Bayside Animal Clinic
The full history of this relationship, in one place.
- EmailChecking in from Harbor PointJust nowSent · human approved
- ReferralReferral received7 weeks ago
- MeetingLunch at the clinic3 months ago
Letter Queue
Printed by staff, signed in ink, mailed with a stamp.
Thank you for trusting us with your patients this spring.
It means a great deal — we're always here for you and your team.
Territory Coverage
Who refers today — and where the gaps are.
New Targets
Prospects scored on fit, proximity, and warm paths.
A scripted product demonstration. Harbor Point Veterinary Specialists and its data are fictional.
The problem, in the industry's own words
AAHA published updated referral guidelines in 2025 largely because referring vets still aren't getting timely updates.
Insurance claims data shows specialty visits up 34–55% for dogs since 2020.
What actually happens on the referral channel
A specialty hospital's caseload is decided one GP relationship at a time — and almost nobody is tracking those relationships as a system. A steady referrer goes quiet and it takes a quarter to notice. A new clinic opens across town and never learns you exist.
Your referral coordinator is doing this from memory and a spreadsheet. The map of who could send, who does send, and who has cooled off doesn't live anywhere. So the plays that keep relationships warm — the follow-up, the thank-you, the report-back — happen when someone remembers, not when they're due.
What KeepWarm does for your hospital
Maps your territory
Every licensed GP practice within your radius, pulled from the state license roster. Your referral map, not a guess.
Watches the relationships
Who's sending, who's cooling, who has never sent a single case. Last outreach, last visit, last thank-you per clinic — flagged when it's been too long.
Tells your coordinator what to do
A weekly call list where every touch ships with a reason: a new clinic opened, a steady sender went quiet, a thank-you is overdue.
Runs the plays — on approval
Welcome kits, handwritten thank-yous, report-back letters, proposed automatically inside a monthly budget and executed only when your team approves. Territory-based, never tied to referral volume.
The free Territory Report
See your whole referral map — free.
We'll map every potential referrer in your radius from public registries and show you exactly who's in your territory. No obligation, no card. If it's useful, we'll talk about keeping it warm.
Sources: AAHA 2025 Referral Guidelines (JAAHA); companion-animal insurance claims data, 2020–2024. Territory maps built from public state licensing rosters — provider directory information only.