KeepWarm

Veterinary specialty & ER hospitals

Your referring DVMs decide your caseload. Nobody at your hospital is watching them.

Specialty and emergency hospitals live on general-practice referrals. KeepWarm maps every GP clinic in your radius, tracks which relationships are cooling, and hands your referral coordinator a short, specific weekly list — with the reason attached.

See it run

One quiet referrer, caught and warmed — in about 30 seconds.

A scripted look at KeepWarm working a fictional veterinary referral book: it catches a cooling relationship, drafts the check-in for a human to approve, keeps the ledger, then maps the territory and scores a new source into the same approved pipeline.

The problem, in the industry's own words

AAHA published updated referral guidelines in 2025 largely because referring vets still aren't getting timely updates.

Insurance claims data shows specialty visits up 34–55% for dogs since 2020.

What actually happens on the referral channel

A specialty hospital's caseload is decided one GP relationship at a time — and almost nobody is tracking those relationships as a system. A steady referrer goes quiet and it takes a quarter to notice. A new clinic opens across town and never learns you exist.

Your referral coordinator is doing this from memory and a spreadsheet. The map of who could send, who does send, and who has cooled off doesn't live anywhere. So the plays that keep relationships warm — the follow-up, the thank-you, the report-back — happen when someone remembers, not when they're due.

What KeepWarm does for your hospital

1

Maps your territory

Every licensed GP practice within your radius, pulled from the state license roster. Your referral map, not a guess.

2

Watches the relationships

Who's sending, who's cooling, who has never sent a single case. Last outreach, last visit, last thank-you per clinic — flagged when it's been too long.

3

Tells your coordinator what to do

A weekly call list where every touch ships with a reason: a new clinic opened, a steady sender went quiet, a thank-you is overdue.

4

Runs the plays — on approval

Welcome kits, handwritten thank-yous, report-back letters, proposed automatically inside a monthly budget and executed only when your team approves. Territory-based, never tied to referral volume.

The free Territory Report

See your whole referral map — free.

We'll map every potential referrer in your radius from public registries and show you exactly who's in your territory. No obligation, no card. If it's useful, we'll talk about keeping it warm.

Sources: AAHA 2025 Referral Guidelines (JAAHA); companion-animal insurance claims data, 2020–2024. Territory maps built from public state licensing rosters — provider directory information only.

Free, whether or not we ever talk again. We map every potential referrer in your radius from public registries — no obligation, no card, no spam.