KeepWarm

Orthopaedic & sports medicine

Your referrers fill your OR schedule. Almost no one is watching them.

Orthopaedic practices run on referrals — from primary care, urgent care, and the attorneys who send injury cases. KeepWarm maps every referring source in your radius, tracks which relationships are cooling, and hands your team a short weekly list with the reason attached.

See it run

One quiet referrer, caught and warmed — in about 30 seconds.

A scripted look at KeepWarm working a fictional orthopaedics referral book: it catches a cooling relationship, drafts the check-in for a human to approve, keeps the ledger, then maps the territory and scores a new source into the same approved pipeline.

The problem, in plain terms

An orthopaedic practice's surgical volume is decided one referral relationship at a time — primary care, urgent care, and personal-injury attorneys — and almost no one tracks those relationships as a system.

When a steady referrer quietly slows down, there's no alert. You feel it in a soft schedule a quarter later, with no way to point to where it started.

What actually happens on the referral channel

The best referral sources — a few primary-care groups, an urgent care or two, the injury firms that call first — carry an outsized share of your caseload. When one goes quiet, nobody notices until the numbers are already soft.

Your liaison is tracking all of it from memory and a spreadsheet. The map of who could refer, who does, and who has cooled off doesn't live anywhere, so the follow-ups that keep those relationships warm happen when someone remembers, not when they're due.

What KeepWarm does for your practice

1

Maps your referral network

Every primary-care group, urgent care, and injury firm in your service area, pulled from public registries and directories. Your referral map, not a guess.

2

Watches the relationships

Who's referring, who's cooling, who has never sent a case. Last touch, last visit, last thank-you per source — flagged when it's been too long.

3

Tells your liaison who to call

A weekly list where every name carries a reason: a steady referrer went quiet, a new group opened, a thank-you is overdue.

4

Runs the plays — on approval

Check-ins, thank-yous, and lunch invites proposed inside a monthly budget and executed only when your team approves. Relationship-based, never tied to referral volume.

The free Territory Report

See your whole referral map — free.

We'll map every potential referrer in your radius from public registries and show you exactly who's in your territory. No obligation, no card. If it's useful, we'll talk about keeping it warm.

Territory maps built from the public NPI registry and public business directories — directory information only.

Free, whether or not we ever talk again. We map every potential referrer in your radius from public registries — no obligation, no card, no spam.