Orthopaedic & sports medicine
Your referrers fill your OR schedule. Almost no one is watching them.
Orthopaedic practices run on referrals — from primary care, urgent care, and the attorneys who send injury cases. KeepWarm maps every referring source in your radius, tracks which relationships are cooling, and hands your team a short weekly list with the reason attached.
See it run
One quiet referrer, caught and warmed — in about 30 seconds.
A scripted look at KeepWarm working a fictional orthopaedics referral book: it catches a cooling relationship, drafts the check-in for a human to approve, keeps the ledger, then maps the territory and scores a new source into the same approved pipeline.
Weekly Dashboard
Every referral relationship, watched.
- 1Dr. MeyersCedar Lane Primary Care0 refs~$0K/yr
- 2Dana ColeRiverbend Urgent Care0 refs~$0K/yr
- 3Dr. OkoyeSummit Foot & Ankle0 refs~$0K/yr
- 4Marc FeldFeld & Marino Injury Law0 refs~$0K/yr
Outreach
Drafts wait here for your approval.
Cedar Lane Primary Care
The full history of this relationship, in one place.
- EmailChecking in from Summit RidgeJust nowSent · human approved
- ReferralReferral received6 weeks ago
- MeetingCoffee with the care team3 months ago
Letter Queue
Printed by staff, signed in ink, mailed with a stamp.
Thank you for the trust you place in our team all year.
Your patients arrive well-prepared — that never goes unnoticed here.
Territory Coverage
Who refers today — and where the gaps are.
New Targets
Prospects scored on fit, proximity, and warm paths.
A scripted product demonstration. Summit Ridge Orthopaedics and its data are fictional.
The problem, in plain terms
An orthopaedic practice's surgical volume is decided one referral relationship at a time — primary care, urgent care, and personal-injury attorneys — and almost no one tracks those relationships as a system.
When a steady referrer quietly slows down, there's no alert. You feel it in a soft schedule a quarter later, with no way to point to where it started.
What actually happens on the referral channel
The best referral sources — a few primary-care groups, an urgent care or two, the injury firms that call first — carry an outsized share of your caseload. When one goes quiet, nobody notices until the numbers are already soft.
Your liaison is tracking all of it from memory and a spreadsheet. The map of who could refer, who does, and who has cooled off doesn't live anywhere, so the follow-ups that keep those relationships warm happen when someone remembers, not when they're due.
What KeepWarm does for your practice
Maps your referral network
Every primary-care group, urgent care, and injury firm in your service area, pulled from public registries and directories. Your referral map, not a guess.
Watches the relationships
Who's referring, who's cooling, who has never sent a case. Last touch, last visit, last thank-you per source — flagged when it's been too long.
Tells your liaison who to call
A weekly list where every name carries a reason: a steady referrer went quiet, a new group opened, a thank-you is overdue.
Runs the plays — on approval
Check-ins, thank-yous, and lunch invites proposed inside a monthly budget and executed only when your team approves. Relationship-based, never tied to referral volume.
The free Territory Report
See your whole referral map — free.
We'll map every potential referrer in your radius from public registries and show you exactly who's in your territory. No obligation, no card. If it's useful, we'll talk about keeping it warm.
Territory maps built from the public NPI registry and public business directories — directory information only.